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零售的收入运行率刚刚达到1亿美元，筹集了500万美元资金。
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从第一天起，我们就采取了极其以产品为驱动的方式。
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虽然我们行业的大多数公司依赖庞大的全职部署工程师团队，但我们优化了整个公司，通过产品本身解决部署复杂性。
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Retail 是重新定义呼叫中心的 AI 代理平台。
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它为您的团队提供一个统一的平台，构建代理，测试每一次对话，监控质量，并每天不断改进。
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平台核心是 Conductor，专为呼叫中心运营打造的辅助代理。
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管理您的 AI 代理，从创建到评估再到改进。
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打造最好的 AI 代理平台，也意味着推动其背后智能的极限。
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这就是为什么今天我们推出了 Retail 实验室。
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我们领先的音频和语言模型研究团队正在用第一性原理重新思考 AI 对话。
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我们的首个模型 TELON 基于超过一百万小时的真实语音数据构建。
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我们开发并投入生产了新型推理架构，使代理能够在复杂情境中推理并做出更智能的决策，且无额外延迟。
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TELON 目前在我们的 VCX 基准中排名第一。
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对于AI对话，这是人类稳定投入的成果。
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准确接通电话才是关键。
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我们相信，最了解客户的团队应该主导为他们服务的 AI 开发。
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他们将建立内部专长，选择合适工具，伴随业务发展持续优化代理。
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感谢我们的客户和团队与我们共同打造这一切。
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1亿美元是重要里程碑，但我们的远大愿景是从第一性原理重新构想呼叫中心。
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这才刚刚开始。
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Retail just hit $100 million in revenue run rate with $5 million raised.
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From day one, we've taken an extremely product-driven approach.
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While much of our industry relies on large teams of full deploy engineers, we've
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optimized our entire company to solve deployment complexities in the product
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itself.
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Retail is the AI agent platform reshaping what a contact center can be.
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It gives your team one place to build agents, test every conversation, monitor
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quality, and make them better every single day.
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At the core of our platform is Conductor, Purpose-built helper agents for
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contact center operations.
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Managing your AI agents from creation to evaluations to improvements.
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Building the best AI agent platform also means pushing the boundaries of
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intelligence behind it.
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And that's why today we're introducing Retail's lab.
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Our team of leading audio and LAM researchers are rethinking AI conversations
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with FIRST principles.
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Our first model, TELON, is built on more than a million hours of real cost.
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We've developed and productionized novel reasoning architectures that allows
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agents to reason through complex situations and make smarter decisions without
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added latency.
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TELON now ranks number one on our VCX benchmark.
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For AI conversations, something human stable stakes.
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Getting the call right is for comes.
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We believe that the teams who know your customers best should be the ones
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shaping the AI that serves them.
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They'll be the ones that build in-house expertise and choose the right tools to
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continuously improve their agents as their business evolves.
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To our customers and our team, thank you for building with us.
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$100 million is a big milestone for us, but our larger vision is to reimagine
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the contact center from First Principles.
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And we're just getting started.
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