Refund Policy

Last updated: November 13, 2026

Pickful sells digital books and research reports published by independent authors. This policy explains how refunds work for purchases made on pickful.ai.

What you buy

When you buy a book, you get immediate access to read every chapter online and, where the author provides it, to download the manuscript. Prices are shown on each book page before you pay.

How to request a refund

• You can request a refund within 7 days of purchase from your purchase history (Purchases → the book → Request refund), stating the reason.
• The book’s author reviews the request. If the author does not respond within 7 days, the request expires; you can contact us at the address below.
• If you were charged twice for the same book, or the book cannot be opened, we will refund it.

How refunds are paid

• Card and other payments through Stripe (card, Apple Pay, Link, Alipay, WeChat Pay): refunded to the original payment method. Banks usually show the refund within 5–10 business days.
• USDC payments (x402): refunded by the author to the paying wallet.

After a refund

A refund ends your access to the book. Partial refunds keep access. If you dispute a card payment with your bank, access is suspended while the dispute is open and restored if it is resolved in the seller’s favor.

Contact

Questions about a purchase or refund: [email protected]